Posted in Poor Quality Assurance, Undependable Support

Gmail goes down, again

Whole lotta people inconvenienced this morning:

Google’s e-mail service, Gmail, is being reported as offline for many people this morning.

The extent and cause of the outage isn’t known at the moment. It is not a complete outage, but Twitter is abuzz with reports from users unable to access the Web service.

Users seem to be reporting mostly outages in accounts. Users of Google business e-mail accounts (Google Apps) are also reporting issues. Google’s Apps status dashboard reports, “We’re investigating reports of an issue with Google Mail. We will provide more information shortly.”

Other services, such as Google Docs and Google+, also appear unusable for those who are unable to access Gmail.

Google has tried to encourage the belief that its offerings have rock-solid reliability, but the truth is, they don’t. This isn’t the first Gmail outage, and it won’t be the last. There’s no good reason for anyone to trust the Monster of Mountain View with their email.