Posted in Legal Troubles

Lawsuit says Google discriminates against Black workers

Discrimination is embedded into the Mosnter of Mountain View’s culture, a suit alleges:

A former Google employee sued the tech giant for racial discrimination, saying it engages in a “pattern and practice” of unfair treatment for its Black workers. The suit claims the company steered them into lower-level and lower-paid jobs and subjected them to a hostile work environment if they speak out.

April Curley was hired in 2014 to recruit Black candidates for the company. Her lawsuit, filed on Friday in U.S. District Court for the Northern District of California in San Jose, claims she was unlawfully fired in 2020 after she began speaking out and “called for reform of the barriers and double standards Google imposed on Black employees and applicants,” according to the lawsuit.

Google had no immediate comment on the allegations, according to the Associated Press, which assigned Barbara Ortutay to cover the legal challenge.

Curley is seeking class action status. If a judge agrees, that would certainly make the case more of a threat to Google and its bottom line.

Posted in Menacing Monopoly

Forbes contributor: Google Has Been Putin’s Most Compliant U.S. Tech Censor. Will That Change With Ukraine?

Required reading:

The one U.S. tech company that’s partnered more than any other over the last 10 years with Vladimir Putin’s censorship machine is the one that adopted the early slogan “Don’t be evil” – Google and its YouTube unit.

Google has provided substantially more user data to the Russian government and censored far more content than Apple, Facebook, Microsoft or Twitter at the request of Kremlin departments.

Following Russia’s invasion of Ukraine last week, U.S. tech giants have stopped providing some services to Russians. Apple ceased product sales, Google cut Russians off from advertising revenues, and both removed Russian news outlet RT from their app stores, as did Microsoft.

Still, digital rights groups are calling on U.S. tech firms to go even further and stop censoring content in response to Kremlin requests, which has been a precondition for doing business in Russia. None of the biggest – Apple, Google, Facebook or Twitter – responded immediately to Forbes’ requests for comment.

It’s just good business … well, at least until geopolitical conditions change and it’s not so good anymore.

Just as Apple is really into China, Google seems to be really into Russia. Its YouTube platform is quite popular with Russians, and Google likes that. But, of course, operating in a market like Russia means having to do what the Kremlin says. And acceding to the demands of a dictator and warmonger like Vladimir Putin is evil and immoral.

So if Google doesn’t want to be evil, it’s going to have to change its position.

Posted in Menacing Monopoly

Fact checkers say YouTube lets its platform be ‘weaponized’

This is an unexpected, striking, and welcome development:

More than 80 fact checking organizations are calling on YouTube to address what they say is rampant misinformation on the platform.

In a letter to CEO Susan Wojcicki published Wednesday, the groups say the Google-owned video platform is “one of the major conduits of online disinformation and misinformation worldwide.” 

YouTube’s efforts to address the problem, they say, are proving insufficient.

“What we do not see is much effort by YouTube to implement policies that address the problem,” the letter says. “On the contrary, YouTube is allowing its platform to be weaponized by unscrupulous actors to manipulate and exploit others, and to organize and fundraise themselves.” 

Wow! Talk about speaking truth to power… this is a truly impressive collective action. Good on these fact checking groups! It’s not so easy to call a spade a spade when it belongs to one of the world’s largest and most profitable tech giants. But that is precisely what they’ve done.

And what a great characterization of the problem… “allowing its platform to be weaponized by unscrupulous actors.” That is, indeed, what is going on here, and it’s important that be recognized. YouTube’s algorithms are notorious for dragging users down conspiracy theory rabbit holes. If you watch one flat earth video, YouTube will recommend a bunch more to you. Because YouTube’s proprietors want you to spend all day — or at least as much of your day as you are willing to give up — consuming content. The more you stream, the better. And if you get exposed to disinformation along the way, well, that’s just a cost of doing business, isn’t it?

Posted in Legal Troubles

Vice: Google had a secret project to ‘convince’ employees ‘that unions suck’

Don’t be union! That has been Google’s message to its employees for some time now:

A National Labor Relations Board ruling sheds light on a highly secret anti-union campaign at Google, that a top executive explicitly described as an initiative to “convince [employees] that unions suck.” 

The campaign was called Project Vivian, and ran at Google between late 2018 and early 2020 to combat employee activism and union organizing efforts at the company, according to court documents. 

Google’s director of employment law, Michael Pfyl, described Project Vivian as an initiative “to engage employees more positively and convince them that unions suck.”

Lauren Kaori Gurley

Hi-tech giants like Google are supposed to be great places to work. At least, that is the image they’ve tried to cultivate. But the truth is that fire at will employment isn’t great for workers, no matter how good the benefits and pay might be. It’s great that some Googlers are working together to secure better working conditions and representation for themselves by using American worker protection laws.

Naturally, management doesn’t want them doing this, and now we see the lengths they’ve gone to in the hopes of shutting this whole thing down. Let’s hope the legacy of “Project Vivian” is the opposite of what Michael Pfyl and Google executives had intended.

Posted in Menacing Monopoly

Google bows to demands from Putin to remove anti-Kremlin content

Just shameful:

Russian opposition activists said Google had taken down videos and documents they were using to organize a protest vote in this weekend’s elections, the latest sign of rising pressure from the Kremlin on American internet giants.

The actions by Google in response to government demands involved blocking access inside Russia to several YouTube and Google Docs links being used by allies of the imprisoned opposition leader Aleksei A. Navalny to coordinate protest voting in each of the country’s 225 electoral districts, said the activists, members of Mr. Navalny’s team. On Friday, Google and Apple removed the activist group’s protest-voting app after Russian officials threatened to prosecute the American companies’ employees inside the country.

Google did not immediately respond on Sunday to a request for comment.

Apple, of course, did it too.

It just goes to show that powerful Silicon Valley companies cannot be trusted to stand up for their users against authoritarian governments like those in Russia or China. They fold because the bottom line is more important than people’s rights and freedoms. And because they’re afraid of the power those regimes have over their operations beyond U.S. shores.

Posted in Shoddy Security, War on Privacy

Report: Google fired dozens of employees for exploiting user data

Google’s business is surveillance capitalism, so it’s not surprising that there’s a pattern of employees deciding that what’s good for the goose is good for the gander and engaging in their own spying:

Google fired dozens of employees between 2018 and 2020 for abusing their access to the company’s tools or data, with some workers potentially facing allegations of accessing Google user or employee data, according to an internal Google document obtained by Motherboard.

The document provides concrete figures on an often delicate part of a tech giant’s operations: investigations into how the company’s own employees leverage their positions to steal, leak, or abuse data they may have access to. Insider abuse is a problem across the tech industry. Motherboard previously uncovered instances at FacebookSnapchatand MySpace, with employees in some cases using their access to stalk or otherwise spy on users.

The document says that Google terminated 36 employees in 2020 for security-related issues. Eighty-six percent of all security-related allegations against employees included mishandling of confidential information, such as the transfer of internal-only information to outside parties.

Ameya Paleja from Interesting Engineering has more thoughts here.

Posted in Poor Quality Assurance

Google bricks its customers’ own devices with typo-plagued update

Mega oops:

Google says it has fixed a major Chrome OS bug that locked users out of their devices. Google’s bulletin says that Chrome OS version 91.0.4472.165, which was briefly available this week, renders users unable to log in to their devices, essentially bricking them.

Chrome OS automatically downloads updates and switches to the new version after a reboot, so users who reboot their devices are suddenly locked out them. The go-to advice while this broken update is out there is to not reboot.

“ChromeOS is open source, so we can get a bit more detail about the fix thanks to Android Police hunting down a Reddit comment from user elitist_ferret. The problem apparently boils down to a single-character typo,” the article goes on to say.

 There’s really no excuse for this kind of slipup considering that “Chrome OS” is software that obeys Google rather than the end user. It is specifically programmed to auto-update, as mentioned above. That means updates needs to not contain typos. Preventing all bugs is not possible in any software, but checking for typos is part of basic quality assurance.

Posted in Legal Troubles

Former Google engineer: “After working at Google, I’ll never let myself love a job again”

Emi Nietfeld has taken to the New York Times op-ed page to document how things fell apart for them while working for the Monster of Mountain View. What they thought was a paradise turned out to be anything but after they became the victim of harassment from their technical lead.

As soon as my complaint with H.R. was filed, Google went from being a great workplace to being any other company: It would protect itself first.

I’d structured my life around my job — exactly what they wanted me to do — but that only made the fallout worse when I learned that the workplace that I cherished considered me just an employee, one of many and disposable.

The process stretched out for nearly three months. In the meantime I had to have one-on-one meetings with my harasser and sit next to him. Every time I asked for an update on the timeline and expressed my discomfort at having to continue to work in proximity to my harasser, the investigators said that I could seek counseling, work from home or go on leave. I later learned that Google had similar responses to other employees who reported racism or sexism.

Emi eventually left Google and is now writing a book about their experiences there.

Posted in Undependable Support

Another big Google outage leaves a lot of people irritated

It’s a bad day in Mountain View:

In all, it looks like a huge range of Google services were down for about an hour today. That hour crossed into business operation times in multiple markets, leading to a slight drop in pre-market trading for parent company Alphabet.

It’s also an alarming reminder of just how far Google reaches, and how many of our services — productivity, entertainment and home/utility — are tied up with a single, proprietary provider. Coincidentally, Microsoft’s Outlook is also experiencing some problems, too.

Emphasis is ours.

A good reminder, indeed, and hopefully one that spurs people and companies to leave Google behind or at least diversify who they do business with.

Posted in Menacing Monopoly

Software developer: “Chrome is bad”

Protecting your privacy isn’t the only reason not to install Google Chrome:

Short story: Google Chrome installs something called Keystone on your computer, which nefariously hides itself from Activity Monitor[1] and makes your whole computer slow even when Chrome isn’t running. Deleting Chrome and Keystone makes your computer way, way faster, all the time. Click here for instructions.

Long story: I noticed my brand new 16″ MacBook Pro started acting sluggishly doing even trivial things like scrolling. Activity Monitor showed *nothing* from Google using the CPU, but WindowServer was taking ~80%, which is abnormally high (it should use <10% normally).

Big, big props to Loren Brichter for making this website and thoroughly documenting this issue. 

Loren is a former Apple employee who created Tweetie and Letterpress earlier this century. There is a Wikipedia entry with more information about him, written from somewhat of a fan perspective.